General

1. Agreement: These Terms constitute a binding agreement between you ("Customer" or "you") and I Value Academy ("we," "us," or "our").

2. Modification: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after such changes signifies your acceptance of the new Terms.

3. Definitions: I Value Academy products and services refer to the training, courses, or any materials (either soft or hard copy). ​

Products and Services

1. Product Descriptions: We strive to accurately describe our products and services. However, we do not warrant that the descriptions are complete, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

2. Pricing: All prices are listed in USD unless otherwise noted. Prices are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing.

3. Availability: All products and services are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders at our discretion.

Orders and Payment

1. Order Acceptance: Your order is an offer to purchase products or services from us. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or issues with your payment method.

2. Payment: Payment must be made at the time of order placement. We accept various payment methods as indicated on our website. You represent and warrant that the payment information you provide is accurate and that you are authorized to use the payment method.

3. Order Confirmation: After placing an order, you will receive an email confirmation. This email is not an acceptance of your order but a confirmation that we have received it. Acceptance of your order will be indicated by a subsequent email confirming the shipment of the products.

4. Taxes: Prices do not include applicable taxes. You are responsible for paying all such taxes.

Delivery

Delivery times are estimates and may be affected by factors beyond our control. We are not liable for any delays in delivery. Services delivery terms will be defined on the Sales Order you approve .

Refunds

1. Refund Policy: Our products are either online (self-study) courses or live interactive workshops, online courses are non-refundable, while the interactive workshops will have their refund policy, which will be defined on the related Sales Order.

Our services could be non-refundable or partially refundable, which will be clarified on the related Sales Order.

Refunds will be processed to the original payment method within 14 days of receiving the returned service.

2. Non-Refundable Fees: According to your chosen Payment Method, and in case of order cancellation, a Non-Refundable Payment fee will be deducted from the order amount. This fee differs based on the Payment Providers, however, the standard rates are as follows:

• Cards (Debit/Credit): 4-5% Fee.
• PayPal: 5% Fee.
• Bank Transfers: Vary by the bank.
• Others (eWallets): Vary by the providers.

If you have any concerns or inquiries, please contact us before processing your payment.

Warranties and Disclaimers

1. Limited Warranty: We provide a limited warranty for our products as described on our website. This warranty is void if the product has been misused, which will be clarified within the related Sales Order.

2. Disclaimer of Warranties: Except as expressly provided, our products and services are provided "as is" and "as available," without warranties of any kind, either express or implied. We disclaim all other warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. ​

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our products or services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.

Contact Us

If you have any questions or concerns about these Terms and Conditions or our practices please message us. Or call, email, or by post:

I Value Academy

Phone: +20 100 156 3033 | +1 646-980-3611

Email: terms@ivalue-s.com

Address: 23 El Batrawy St. Abbas El Akkad, 11765, Cairo, Egypt

Thank you for trusting I Value Academy. We are committed to being your success partner and to providing top-notch products and services.